Any product that is broken, damaged, or defective will be replaced at no charge. Just message us for help!
*We will replace missing or damaged items within 30 days of the delivery date. We cannot issue replacements for boxes and/or products that have shipped over 30 days from when you contact us. Please contact us in a timely manner.
We do not accept returns or exchanges. However, your feedback on the products you received, whether you liked them or loathed them, is greatly appreciated. Please contact us with these comments or concerns by using our contact page.
Check your confirmation email and make sure you entered the correct address at checkout. If all is right, check your tracking information. If you have any questions about your tracking information or if you have not received your order, please contact your local post office and they will be able to assist you in tracking your package. If they are unable to assist you, please message us and we will be happy to investigate further.
Orders are immediately processed once it has been placed so we are unable to make any changes from the moment you click “submit order.”
Once your order has been shipped, you will always receive a confirmation email with your tracking information. Didn’t receive a confirmation? Let us know and we’ll send one your way!